Welcome to the Customer Centre

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Customer Centre

Want to update your personal details, check how your investment is performing, make a claim against your policy or make a complaint?

Our customer centre provides you with quick and easy access to enable you to make the most of your policy.

You can also find lots of useful consumer information to help you manage and protect your money more effectively.

We’re here to help you make the most of your money and your investment with us. If you can't find what your looking for, or simply need a little help, just get in touch.

My Fund Value

Take a look at how your investments are performing.

Make a payment

Find out how to add money to your savings and investments.

Update your details

Keep your policy details up-to-date.

Sickness Income Plan

Manage your contributions or make a claim against your plan.

Make a claim

Find out how to get hold of your money by claiming against your policy.

Contribution Limits

View the current ISA, JISA and CTF allowances

Fund prices

Take a look at how well our funds, and your investments are performing.

Downloads

View our range of documents that help you manage your policy.

Make a complaint

If you’ve had a bad experience with us, here’s what you should do.

Manage your money

Simple tips on how to pay off debts and take control of your finances.

See your personal data

Find out how to see all the information we hold about you.

Money advice

Get free, independent advice from the Money Advice Service.

Financial Services Compensation Scheme

Find out how the money you invest with us is protected.

Keeping your finances and data safe

Guard yourself against fraud, scams and cyber attacks.

Would you like to attend the Society’s Annual Moveable Conference (AMC)?

If you were a member of a different society before Unity Mutual took ownership, you may be eligible to attend the AMC. The conference is held each May, and this year is taking place in Venue Cymru Llandudno between Monday 27th and Wednesday 29th May 2024. In accordance with the Society’s rules, if you wish to attend, your request must be received no later than 10^th March. If you have any further questions about the conference or would like to attend, please contact us at marketing@unitymutual.co.uk