About Unity Mutual
People deserve to feel in control of their financial future, whether they're saving for a home, investing for security, or planning for what's next. They should also feel supported and, along the way, be treated with fairness, transparency and respect.
Our difference
Unity Mutual is the financial services brand of the Oddfellows, one of the UK’s oldest and largest friendly societies.Founded in 1810, the Oddfellows was created to give workers and their families a path to financial security during difficult times. That same spirit of support guides us today.
We provide trusted savings, investment and protection products for people at every stage of life, but our purpose goes deeper than that.
We understand the powerful connection between financial security and overall wellbeing, and we take that seriously.
When you choose Unity Mutual, you’re choosing more than two centuries of experience in listening, caring, and doing what’s right for our members.
Because we don’t just offer products – we look out for you, so you can thrive and stay well.
That’s what makes us different.
A not-for-profit and mutual, built around you
Mutuality means we’re run by our members, for our members. It also means we don’t have shareholders – so our focus stays firmly on what matters to you.
As a not-for-profit and mutual, we use profits to benefit our members – helping to lower fees, improve returns, and ensure you have a voice in how we’re run.
Anyone who holds a financial product with Unity Mutual is a member. Today, our UK membership stands at around 344,000* – made up of 38,800 Branch-based members, who also benefit from the Oddfellows’ social, care and financial support, and 305,200 Insurance members who hold a Unity Mutual product.
People-first financial expertise
With over £534 million** of funds under management, around 344,000* members, and more than two centuries of experience, we’ve built a strong and steady foundation for delivering trusted financial products and services.
Behind the numbers is a purpose that’s never changed – helping people feel secure, confident, and cared for in their financial lives.
We’re proud to be a member of the Association of Financial Mutuals (AFM) and to be regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA).
We take our responsibility to treat customers fairly seriously and are committed to being open, honest, and always acting with integrity.
Our commitment to Consumer Duty
Unity Mutual is fully aligned with the FCA’s Consumer Duty, which raises the standard of care financial firms must provide. We are committed to:
- Acting in good faith towards our customers
- Avoiding foreseeable harm
- Helping customers pursue their financial goals
- Delivering clear information, fair value, and effective support
These principles guide every product we offer and every interaction we have, ensuring positive outcomes – especially for customers in vulnerable circumstances.
UK-based customer support, your way
Whether you have a question about our products or need help managing your policy, you’ll always deal with someone who’s based right here in the UK.
We know everyone has their own way of doing things – that’s why we make it easy to contact us in the way that suits you best.
Speak to our friendly customer services team by phone, send us a message, write to us, or manage things online, securely and at your pace.
However you choose to contact us, we’re here to help.
Important
*Figures accurate as at January 2025 **Figures accurate as at 1 January 2024
Need help?
Email us
Send us an email at insure@unitymutual.co.uk
Customer centre
Take a look at our customer centre