Contact
Our Manchester-based customer service team is available to help you Monday to Friday.
Christmas and New Year Opening Hours
Our office telephone lines will be closed from 12.30pm on Friday 24 December, we will reopen as normal at 9am on Friday 2 January 2026.
Call us
9am - 5pm Monday to Thursday
9am - 4pm Friday
When calling Unity Mutual please note all calls are recorded for training and monitoring purposes. Our offices are closed during public holidays, including bank holidays.
Send a message
Send a message via our contact form below and a member of the team will get back to you.
or email us at insure@unitymutual.co.uk
Make a complaint
If you wish to make a complaint, please reach out to our dedicated email address shown below.
Our address
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester M3 3WB
Please note: Our head office is not open to the public, this address is for correspondence purposes only.
Send us a message
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Need help?
Email us
Send us an email at insure@unitymutual.co.uk
Customer centre
Take a look at our customer centre